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Book Name: Managing Customer Experience and Relationships A Strategic Framework,
Edition Number:3rd Edition
Author Name:Peppers, Rogers, Kotler
The Number of Chapters:15
File Type : Word
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Book Name: Managing Performance through Training and Development
Edition Number: 8th Edition
Author Name:Alan M. Saks; Robert R. Haccoun
The Number of Chapters:14
File Type: Word
book name :Principles of Risk Management and Insurance
edition : 13E
author name: George E. Rejda Michael McNamara
Book Name: Modern Management Concepts and Skills
Edition Number:15E
Author Name:Samuel C. Certo
The Number of Chapters:20