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Book Name: Service Management Operations, Strategy, Information Technology
Edition Number:9e
Author Name: Bordoloi, A. Fitzsimmons, J. Fitzsimmons
The Number of Chapters:16
File Type : Word
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Book Name: Managing Customer Experience and Relationships A Strategic Framework,
Edition Number:3rd Edition
Author Name:Peppers, Rogers, Kotler
The Number of Chapters:15
File Type : Word
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Book Name: An Introduction to Management Science Quantitative Approaches to Decision Making
Edition :14th Edition
Author name: R. Anderson, J. Sweeney,A. Williams, D. Camm, J. Cochran, J. Fry, Jeffrey W. Ohlmann
Taxation of Business Entities 2019 Edition, 10e C. Spilker, C. Ayers, Barrick, Outslay Test Bank 
[Test Bank ] Managerial Economics, 5th Edition Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor 
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